Frequently Asked Questions (FAQ)

 General Questions 🌱

What makes BioPawsPrint eco-friendly ?
 We use sustainable materials like organic cotton, recycled fabrics, and biodegradable inks for all products. Our packaging is 100% recyclable or compostable

 Are your products safe for pets ?
Yes! We ensure all materials are non-toxic and pet-safe. Custom items (e.g., pet bandanas) are designed for comfort and durability

 Ordering & Customization 🛍️

 How do I customize a product ?
Simply upload your pet’s photo, name, or design during checkout. Our design tool supports JPG, PNG, and SVG files

 Can I edit my order after placing it ?
Changes are only possible if your order hasn’t entered production. Contact us immediately at support@biopawsprint.com

 What payment methods do you accept ?
 We accept [Credit/Debit Cards, PayPal.]. All transactions are SSL-encrypted for security

 Shipping & Delivery 📦

 How long does shipping take ?
 Production takes 1–3 business days, and delivery varies by location (typically 3–10 business days)

Track your order via email updates

 Do you ship internationally ?
Yes! We ship worldwide. Customs fees (if applicable) are the customer’s responsibility.

 Sustainability & Materials ♻️

 What certifications do your products have ?
A: Many items are GOTS-certified organic or FSC-certified. Certifications are listed on product pages

 How do you reduce waste ?
 We use print-on-demand manufacturing to avoid overproduction and partner with carbon-neutral shipping carriers

 Returns & Exchanges 🔄

 Can I return customized items ?
 Unfortunately, personalized products (e.g., pet portraits, engraved items) are final sale. Learn more in our Return Policy

 What if my item arrives damaged ?
 Contact us within 7 days with photos, and we’ll replace it or issue a full refund.

 Pet-Specific Questions 🐾

🐾  Do you offer sizing charts for pet apparel
 Yes! Check the product description for breed-specific sizing guides

 Can I order matching items for my pet and myself ?
 Absolutely! Browse our matching sets (e.g., human hoodies + pet bandanas).

 Contact & Support 💌

 How do I track my order ?
 A tracking link will be emailed once your order ships.

 How can I contact customer support ?
 Email support@biopawsprint.com. We reply within 24–48 hours.